As business professionals – entrepreneurs, solopreneurs, and corporate executives – we move quickly to grow our business. It’s seldom we have time – or the choice – to consider with whom we spend our time. We busily navigate through our day picking up friends, colleagues, and associates along the way without much time for reflection on how those relationships impact our business and our brand.
If you do not change direction, you may end up where you are heading. - Lao Tzu
As a business coach, helping clients manage their many business and life transitions is a critical role! Seriously, as business owners we go through transitions many times...almost monthly and life transitions can be almost as frequent. Think of all the business and life transitions you may have gone through and some that might be coming up....going off to college, getting our first job, marriage, babies, firing someone, raising capital, new careers, hiring new employees for major roles, loss of a loved one or key employee and retirement.
Okay…I know…everyone is publishing their best summer reads for 2016. And, yes, I am going to jump into the fray. As leaders and business owners, I believe reading can take us and our businesses to new levels. Maybe the following quotes are the best way to express my feelings:
“Not all readers are leaders, but all leaders are readers.”- Harry S. Truman
“Some people will lie, cheat, steal and back-stab to get ahead...and to think, all they have to do is READ.” - Fortune
Getting authentic and valuable customer feedback is absolutely essential to the growth and success of your business. Although, getting this information is not always that easy.
Here we will discuss the difference between traditional and modern models of obtaining customer feedback as well as provide you with valuable tips for retrieving this information as easily as possible.
15 June, 2016
Strengthen your business. Produce the results you want.